Services Our Process Why NTX Hail Careers FAQ StormWatch Locations 📞 214-308-5779 ✉ team@ntxhail.com
America's #1 Hail Repair Specialist

Expert Hail
Damage
Restored.

America's premier paintless dent repair team. We handle everything — from your insurance claim to showroom-quality delivery.

📞 214-308-5779

Service At A Glance

100%
Insurance Approved
25K+
Vehicles Repaired
24hr
Catastrophe Response
25 YRS +
Combined Experience
🌍 Coverage Area Nationwide Coverage
📞 214-308-5779 | ✉ team@ntxhail.com | 🏢 Partner Portal

What We Do

Our Services

From single-vehicle hail damage to large-scale catastrophe response, we deliver flawless results every time.

🚗

Auto Hail Repair

Industry-leading paintless dent repair (PDR) restores your vehicle to pre-storm condition — no repainting, no loss of value. We work directly with all major insurance carriers.

🏢

Collision Center Support

We partner with dealerships and body shops nationwide, providing overflow capacity, PDR technicians, and a dedicated portal for streamlined workflow management.

⚡

Rapid Cat Response

When a storm hits, we mobilize fast. Our catastrophe response team deploys anywhere in the country within 24 hours to handle high-volume hail claims events and repairs without delays.

How It Works

Our Process

A seamless, transparent experience from first contact to final delivery.

01

Inspection

Certified technicians document all hail damage with calibrated assessment tools and provide a full report.

02

Insurance Approval

We handle all paperwork and communicate directly with your carrier — zero hassle on your end.

03

PDR Repair

Master PDR technicians precisely remove every dent, restoring the original factory finish without repainting.

04

Exceptional Delivery

Every vehicle is detailed and inspected before delivery. We don't release a car until it meets our exacting standards.

Why NTX Hail

Built on Trust,
Backed by Results

🛡

Insurance Specialists

100% insurance approval rate. We work with every major carrier and handle all paperwork on your behalf.

⭐

Certified PDR Technicians

Every technician is fully certified and trained to the highest industry standards. No shortcuts, ever.

📋

Full Transparency

Real-time repair status updates and a dedicated Collision Center Portal for dealership partners.

⚡

Fast Turnaround

Most vehicles completed in 1–3 business days. CAT teams deployed within 24 hours of a storm event.

Collision Center Portal

Exclusive access for dealership and body shop partners. Track repairs, submit vehicles, and manage your entire PDR pipeline in one place.

Live Job Tracking
Insurance Document Hub
Technician Dispatch
Invoicing & Reporting
Access Collision Center Portal → Become a Partner

Careers

Join Our Team

We're always looking for skilled PDR technicians and driven team members to grow with us across the country.

💰

Competitive Pay

Industry-leading compensation with performance bonuses.

📚

Training & Certification

Full PDR training at our Plano and Denton training centers.

🌩

Storm Season Bonuses

CAT deployment opportunities with extra pay across the country.

🤝

Team Culture

A tight-knit crew that values craftsmanship and each other.

Ready to Join
the Team?

We hire nationwide. If you're motivated, reliable, and ready to work hard — we want to hear from you.

Apply Now →

Common Questions

FAQ

Everything you need to know about hail repair and working with NTX Hail.

Will my insurance cover the repair?
In most cases, yes. Hail damage is typically covered under comprehensive auto insurance. We have a 100% approval rate and handle all carrier communication directly.
What is paintless dent repair (PDR)?
PDR is a proven technique that removes dents using specialized tools — without sanding, filling, or repainting. It preserves your factory finish and your vehicle's resale value.
How long does a typical repair take?
Most vehicles are completed in 1–3 business days depending on damage severity. We provide real-time status updates throughout the process.
Do you come to me, or do I bring my car in?
Both! We have retail centers in Plano and Denton, TX. For fleet or CAT events, we deploy mobile teams directly to your location anywhere in the country.
Do you work with dealerships?
Absolutely. Our Collision Center Support program and partner portal are designed specifically for dealerships and body shops needing reliable PDR capacity nationwide.
What areas do you serve?
We operate nationwide. From Texas to the East Coast, our teams deploy wherever storms strike — no region is out of reach.

Real-Time Intelligence

StormWatch

Live severe weather alerts across the US — updated every 60 seconds via the National Weather Service.

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Find Us

Our Service Area

Centrally located in North Texas, we serve a statewide B2B network with the infrastructure required to rapidly scale and deploy nationwide—within 24 hours of a storm.

Denton, Texas
Corporate Office & Training Center
904 S Woodrow Ln
Denton, TX 76205
Get Directions ★★★★★ Reviews Call Us
Shop Advisor Support
PDR Matrices · Best Practices · FAQ
Frequently Asked Questions
How do I determine dent size for estimating?
Use coins or magnetic discs that completely cover the outer circumference of the damage using the reflection of a straight edge. The dent size used should represent the majority size present on the panel. For example: if a panel has 50 dimes, 15 nickels, and 5 quarters — estimate as 70 dimes.
When should I use Conventional Repair vs PDR?
Consider conventional repair when damage exceeds PDR capability: paint is broken on the panel, damage is excessive, or the dent count / size exceeds the matrix ceiling for that panel. Panel replacement should be considered when it's the most cost-effective repair option.
What are standard markup rules across carriers?
+25% for Aluminum panels. Most carriers allow this. +25% for High Strength Steel (HSS). Widely accepted. +25% for Double Panels (roof rails, limited access areas) — varies by carrier. Maximum 35% markup when 2+ additions apply (most carriers enforce this cap). Only ONE markup per panel is generally allowed — apply the highest applicable.
How are Oversized Dents handled?
Damage exceeding a half-dollar in size is classified as an Oversized Dent (OS). Add $50 per OS dent as a separate line item — do not include in the dent count. Double Oversized (DOS) — dents exceeding 2x half-dollar — add $100 per dent. Most carriers (State Farm, Allstate, USAA, Farmers, Progressive) follow this standard.
What photos are required for a hail claim?
Standard photo requirements across most carriers: 4 corners of vehicle, VIN, odometer, prior damage, and hail damage with and without markings. Use a black and white grid to show dent size and depth. For CAT claims, the VA Adjuster will direct specific photo requirements.
What is R&I and when do I add it?
R&I (Remove & Install) is labor time to remove and reinstall parts to access a panel for PDR. Use CCC estimating guides for published R&I times. Common R&I items: Hood liner, headliner, sunroof/rack, trunk liner, tail light, wheel liner, moldings, door glass. Add R&I as needed when parts must be moved to complete repairs.
What is Corrosion Protection and when do I charge it?
Corrosion protection is added when necessary to protect bare metal exposed during PDR. Most carriers allow $10 per panel, up to $30 maximum per vehicle. State Farm, USAA, Farmers, and Progressive all follow this guideline. Add when applicable.
What happens when dent count exceeds the matrix?
When damage exceeds the matrix ceiling, carriers handle it differently. State Farm uses MCE (Most Cost Effective) — PDR can be negotiated case by case. USAA uses MCA (Most Cost Appropriate). Progressive uses CR (Conventional or Replace). Farmers and Allstate allow manual line entries beyond the matrix. Document thoroughly and supplement as needed.
How do I handle a CAT event supplement with Allstate?
Use Virtual Assist (VA) to request supplements. Supplement requests must be itemized. The sublet vendor estimate/invoice must be clear with counts and R&I labor. Use the "Import Workfile Copy" feature to download the Allstate estimate via Estimate Share. For payment concerns, use CCC Quick Chat.
What is the vehicle inspection standard before estimating?
For proper hail inspection: vehicle must be clean, dry, indoors, with proper lighting. Do not estimate on a wet or dirty vehicle — this affects dent visibility and sizing accuracy. Document all pre-existing unrelated damage in the Prior Damage section of the estimate.
PDR Best Practices

Inspection Standards

  • Vehicle must be clean, dry, and indoors with proper lighting
  • Use coins/magnetic disk to size dents — must cover full circumference
  • Use reflection of straight edge to assess depth
  • Dent size = majority size on the panel
  • Document all prior damage separately

Estimating Guidelines

  • List PDR by panel — never as a single line item
  • Include dent count and dent size on every line
  • PDR pricing should not exceed panel replacement cost
  • Use CCC estimating system for R&I times
  • Add Corrosion Protection ($10/panel, max $30) when applicable

Markup Rules

  • +25% for Aluminum panels
  • +25% for High Strength Steel (HSS)
  • +25% for Double Panels / limited access
  • +25% for Large SUVs, trucks, full-size vans (roof)
  • Maximum 35% when 2+ markups apply — ONE per panel (Allstate, Progressive, USAA)

Oversized Dents

  • OS dent = larger than half-dollar — add $50/dent separately
  • DOS dent = exceeds two half-dollars — add $100/dent
  • OS/DOS dents are NOT included in panel dent count
  • Document OS dents as a separate line item with count

Photo Requirements

  • 4 corners of vehicle (all angles)
  • VIN and odometer
  • Hail damage: with AND without markings
  • Black and white grid for dent size/depth
  • Prior/unrelated damage documentation

Conventional & R&R

  • Consider conventional when paint is broken or damage is excessive
  • Consider R&R when it's more cost-effective than PDR
  • Apply markup only to the PDR portion on combo repairs
  • Document reasoning in estimate notes
State Farm PDR Matrix
Very Light — Medium (1–50 Dents)
Panel1–56–1516–3031–50
DNQHDNQHDNQHDNQH
Hood80100125150125175200250200225275350300350425500
Roof100125150200175225250325250300350425375425525600
Deck Lid80100125150125150200250175225275300275325400475
Roof Rail85100125150125150175MCE200250275MCE300400MCEMCE
Fender80100125150125150175200175225275300275300350375
Door80100125150125150175200175225250300275300350MCE
Quarter80100125150125150175200175225250300275325400475
Cowl/Other100125150175150175200225200225250275MCEMCEMCEMCE
Heavy — Ceiling (51–250 Dents)
Panel51–7576–100101–150151–200201–250
DNQHDNQHDNQHDNQHDNQH
Hood375400500625450550650750550650MCEMCE650800MCEMCE725825MCEMCE
Roof475550675800575675800900650750950110085095011501450950115013501550
Deck Lid400450500600450550650MCE550650MCEMCE650MCEMCEMCE750MCEMCEMCE

Add-ons & Notes

+25% Aluminum panels
+25% HSS panels (when requested)
+25% Double-layered panels / roof rails
+25% Full-size vans, SUVs, ext. cab trucks (roof)
ONE 25% add-on per panel maximum
$50/dent OS dents (> half-dollar, separate line)
$10/panel Corrosion Protection (max $30/vehicle)
MCE = Most Cost Effective — negotiate case by case
Allstate PDR Matrix

Pricing based on part by size and quantity. Any blank field will require decision for Most Cost Effective option for PDR or Replacement.

Dime Size
Part Name1–56–1516–3031–5051–7576–100101–150151–200200+
Cowl100150
Decklid75125200300400475600700
Door/Fender/QP75125200300
Hood75125200300400475600700
Roof100175250375475575700850
Roof Rail100150250450
Uniside1001502504501075
Nickel Size
Part Name1–56–1516–3031–5051–7576–100101–150151–200200+
Cowl125200
Decklid100175250350475600750900
Door/Fender/QP100150225325
Hood100175250350475575700850
Roof1252253004505757008501000
Roof Rail125200300550
Uniside1252003005501275
Quarter Size
Part Name1–56–1516–3031–5051–7576–100101–150151–200200+
Cowl150250
Decklid125200300425550700
Door/Fender/QP125175250
Hood125200300425550700
Roof15025037555070085010001250
Roof Rail150250450550
Uniside1502504501500
Half Dollar Size
Part Name1–56–1516–3031–5051–7576–100101–150151–200200+
Cowl200400
Decklid150300400525650800
Door/Fender/QP150300400525650800
Hood150300400525675825975
Roof20040052567582597512001500
Roof Rail200
Uniside200

Allstate Add-ons & Guidelines

+25% Extended Panel Repairs
+25% Aluminum & HSS panels
+25% Double Panels (excl. roof rails, upper door frames)
Maximum 35% markup when 2+ adds apply
$50/dent Oversized (> half-dollar, separate line)
$100/dent Double Oversized (DOS)
Panel Markup requires line note explanation
Use CCC One PDR matrix for all estimates
CAT claims — use Virtual Assist for supplements
GHRN shops stop receiving CAT assignments during declared CATs
Farmers PDR Matrix
Panel1–56–1516–3031–50
DNQHDNQHDNQHDNQH
Hood75100125150125175200300200250300375300350425515
Roof100125150200175225250375250300375475375450550625
Deck Lid75100125150125175200300200250300375300350425515
Quarter Panel75100125150125150175225200225250300275300375400
Roof Rail100125150200150200225250235275375385475500
Door75100125150125150175215200225250275285315325350
Fender75100125150125150175215200225250275285315325350
Cowl100125150200150200250300175225250300200250275350

Farmers Add-ons & Notes (March 2026)

+25% Aluminum panels
+25% High Strength Steel (HSS)
+25% Double panels (incl. roof rails) when entire panel is double
+25% Large SUV / truck / van roof
$50/dent Oversized dent (> half-dollar)
$10/panel Corrosion Protection (max $30)
No markup on exotic vehicles, door or glue pulls
Can exceed matrix — manual line entry if it makes sense
GEICO Insurance PDR Matrix (2024)
Panel1–5 (V.Light)6–15 (Light)16–30 (Moderate)31–50 (Medium)51–75 (Heavy)
DNQHDNQHDNQHDNQHDNQH
Hood75100125150125175200250175200250325275325400475350400475600
Roof100125150200175200250300200250325400300350450525375425525650
Deck Lid7590125140100150175200175200225250225250300325325375425475
LF/RF Fender7590125140100150175200175200225275225250300325325375425475
Quarter7590125140100150175200175200225275225250300325325375425RR
Doors7590125140100150175200175200225275225250300325325375425RR

GEICO Add-ons

+25% Aluminum or HSS
+25% Double Panel
+30% Aluminum Double Panel or HSS Double Panel
Maximum 35% per panel when 2+ apply
+25% Minivans, SUVs, Ext. Cab Trucks, Crossovers
$50/dent Oversized dent
RR = Repair or Replace at that range
Progressive PDR Matrix
Panel1–56–1516–3031–5051–75
DNQHDNQHDNQHDNQHDNQH
Hood75100125150125175200300200250300400300350400525400475550650
Roof100125150200175225250400250300375525375450550675475575700825
Deck Lid75100125150125175200300200250300400300350425525400475550650
Quarter75100125150125150175225200225250375300325400525400450550CR
Door75100125150125150175225200225250CR300325350CR400450475CR
Fender75100125150125150175225200225250CR300325350CR400450475CR
Cowl/Other100125150200150200250400CRCRCRCRCRCRCRCRCRCRCRCR

Progressive Add-ons

+25% Extended panel repairs
+25% Aluminum & HSS/UHSS
+25% Double panels (excl. roof rails)
Maximum 35% when 2+ add-ons apply
$50/dent Oversized (> half-dollar, < 2 half-dollars)
$100/dent Double Oversized (> 2 half-dollars)
$10/vehicle Corrosion Protection when applicable
CR = Conventional or Replace
USAA 2025 Hail Pricing Matrix
Panel1–56–1516–3031–5051–75
DNQHDNQHDNQHDNQHDNQH
Hood80100125150125175200250200225275350300350425500375400500625
Roof100125150200175225250325250300350425375425525600475550675800
Deck Lid/Gate80100125150125150200250175225275300275325400475400450500600
Quarter80100125150125150175225175225250300275300375400325375450525
Roof Rail85100125150125150175225200250275325300400500575400500600700
Door80100125150125150175200175225250300275300350375325375425475
Fender80100125150125150175200175225275300275300350375325375450525
Cowl100125150175150175200225200225250275MCAMCAMCAMCAMCAMCAMCAMCA

USAA Add-ons (Updated July 2025)

+25% Roof for SUV/UTV, Van, Mini Van, Wagon, Trucks
+25% Aluminum, HSS, Rails, Double Panels*
+35% Aluminum Double Panels* & HSS Double Panels*
Maximum 35% when 2+ add-ons apply
$50/dent Oversized (> half-dollar)
$100/dent Double Oversized (DOS)
$10/panel Corrosion Protection (max $30/vehicle)
*Double panel add-on only when damaged area is double panel
MCA = Most Cost Appropriate
Travelers Insurance PDR Matrix
Panel1–5 V.Light6–15 Light16–30 Moderate31–50 Moderate
DNQHDNQHDNQHDNQH
Hood100130190230175210250325225280340445275340415500
Roof100130190230175215260295225280365440300365450545
Deck Lid100130185250175215270290230290370430290365455525
L & R Quarter75100135195165190220290215245310395255310390465
L/R Roof Rail100125135175165195230295215250320RR265325RRRR
L/R Doors75100125175150175205290195235280RR240295RRRR
L/R Fenders75100125175150175205295195235285RR240290RRRR
Metal Sunroof75100125175150175205290195235285RR240295RRRR
Cowl/Other100130190230175215260295RRRRRRRRRRRRRRRR

Travelers Add-ons

+25% Aluminum panels
+25% High Strength Steel (HSS)
+25% Double panels (Oversize, SUV, Truck, Van)
$50/dent Oversized dent
RR = Repair or Replace
Nationwide PDR Matrix
Panel1–56–1516–2031–50
DNQHDNQHDNQHDNQH
Hood75100125150125175200200175225250300225250300300
R/L Fender75100125150125175200200175225250300225250300300
R/L Fender75100125150125175200200175225250300225250300300
Roof100125150175175200250300200250300375250300375400
R Rail/Corner100125150175175225250300200250275300250250300300
Doors75100125150125175175200175225250300225250300300
Quarter75100125150125175175200175225250300225250300325
Deck Lid75100125150125150175175175200250300200250300325

Nationwide Add-ons

+25% Aluminum panels
+25% HSS panels
+25% Double panels
$50/dent Oversized dent
CR = Damage may require replacement
UPD = Unrelated Prior Damage — document separately
Liberty Mutual / Safeco PDR Matrix
Panel1–5 V.Light6–15 Light16–30 Moderate31–50 Moderate
DNQHDNQHDNQHDNQH
Average Size85100125150125150175300125150175300125150175300
L Fender85100125150125150175200140175200250150175200250
Roof100125150200175200250400175200250400175200250400
Roof Trunk85100125150125150175300125150175300125150175300
L/R Door85100125150125150175200125150175200125150175200
LF/RF Door85100125150125150175200125150175200125150175200
R Quarter75100125150125150175200125150175200125150175200
L Quarter75100125150125150175200125150175200125150175200

Liberty Mutual / Safeco Add-ons

+25% Double panels
Add 25% Aluminum or HSS
Maximum 35% when 2+ add-ons apply — 10% on second add
$50/dent Oversized dent (> half-dollar)
Belt Molding LF/LR/RF/RR as needed
Roof Molding LF/RR as needed
Extended panel repairs on large trucks/vans/SUVs
MCE = Most Cost Effective — shown as MCE on matrix

What Our Customers Say

★★★★★
5.0 · 30+ verified reviews · NTX Hail, Denton TX

Serving the entire DFW Metroplex & North Texas